The Votes Are In!
2024 Readers' Choice is back, bigger and better than ever!
View Winners → Dunkin’ Brands Honors Monrovia Franchisees as Baskin-Robbins Operators of the Year
Business Oct 24, 2019
Baskin-Robbins ice cream. - Courtesy photo / Facebook, @baskinrobbinsUS
by
share with
Arun and Binny Malik recognized at annual awardsceremony
Dunkin’Brands Group, Inc., the parent company of Dunkin’ and Baskin-Robbins,named Arun and Binny Malik of Monrovia as the 2019 Baskin-RobbinsOperators of the Year at its recent awards ceremony at the Instituteof Contemporary Art in Boston. Each year, the award is given to anoutstanding franchisee who excels in all areas of operating outstandingBaskin-Robbins restaurants.
“Withtwo Baskin-Robbins shops, Arun and Binny foster a strong ‘People First’ culturethrough employee recognition, new crew member training and window readinesstraining,” said Jason Maceda, senior vice president for Baskin-RobbinsU.S. and Canada. “They ensure their crew are comfortable in their roles andempowered to make decisions that positively impact the business.”
“Thisduo never settles for good enough,” added Jonathan Biggs, vice presidentof operations for Baskin-Robbins U.S. and Canada. “They are always willingto make changes to improve and invest in the equipment, tools, and training toenable their team members to consistently deliver an excellent guestexperience. They are exceptional operators who are committed to developing newstores, while at the same time continuing to establish their existing storeswithin the local community.”
“Wehave to share this award with our employees,” said Arun Malik. “Our teammembers are responsible for promoting the brand and providing superior customerservice in our shops. We’re so honored to accept this recognition on theirbehalf.”
“Withoutthe dedication and cooperation of everyone on our team, we wouldn’t excel atwhat we do,” added Binny Malik. “The Baskin-Robbins Operator of theYear award belongs to everyone in our organization.”