How Cisco Systems Has Revved Up its Webex Innovation Engine

eWEEK COLLABORATION PERSPECTIVE: Why COVID-19 has acted as an accelerant for Webex innovation. The COVID-19 pandemic has raised the value of meeting tools from being a “nice-to-have” to “must-have” technology. What was once something used by a handful of mobile professionals is now something used by almost everyone, including students, doctors, lawyers, therapists and general office workers that typically met face to face. Now that the majority of people are working from home, meeting tools are the way we meet, socialize, hire, train and educate. This trend isn’t likely to abate anytime soon, either. The 2020 ZK Research Work From Anywhere Study found that prior to the pandemic, 22% of people worked remotely. Post pandemic businesses are planning for that number to increase to 40%, an almost 2x increase in the number of people working outside the corporate walls. Webex is still the market share leader Despite the ascendance of Zoom, Cisco’s Webex product has been and continues to be the market-share leader in web conferencing. The last numbers I saw from Synergy Research had Cisco with 41% share, a little over 2x its nearest competitor. Despite the market share lead, there has been some chatter in the industry […]

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